Privacy Policy

Searchify.IO

Effective Date: December 9, 2025

1. Introduction

Welcome to Searchify.IO (the “Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, share, and protect personal information when you:

• use our website, applications, or services (collectively the “Services”);
• create or manage an account with us;
• interact with us via email, customer support, or other communications;
• otherwise engage with us, for example through marketing communications, webinars, or events.

By using or accessing our Services — or by providing us with your personal information — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services or provide us with personal information.

This Privacy Policy does not govern personal data that we process on behalf of our business customers (for example if your organization uses Searchify.IO for its own operations). Those data processing activities are subject to separate agreements as applicable.

2. Definitions

In this Privacy Policy:

• Account — means a unique account created for you to access our Services.
• Service(s) — refers to the services made available by Searchify.IO through our website or applications.
• Personal Information (or “Personal Data”) — any information about an identifiable individual, including but not limited to name, email address, contact details, device information, IP address, usage data, billing data, and other data described below.
• Cookies — small text files placed on your device (computer, mobile device, etc.) by our website or services, used to store information about your browsing activity or preferences.
• Device — any device that can access the Services, such as a computer, smartphone, or tablet.

3. Information We Collect

We may collect the following categories of information:

a) Information You Provide Directly

• Registration Data: When you sign up for an account, we may collect your name, company name (if applicable), email address, billing address, and other necessary billing / payment information.
• Customer Support & Communication: If you contact us for support or otherwise communicate with us (e.g. via email, chat), we may collect the content of your communications, your contact information, and any other information you choose to provide.
• Public Profiles / Testimonials: If you create a public profile, submit a testimonial, or otherwise participate in public areas (e.g. forums, comments), we may collect the information you submit.

b) Information Collected Automatically

When you use our Services or visit our website, we may automatically collect certain information by using cookies, tracking technologies, and other similar technologies, including:

• Device & Usage Data: IP address, device type, operating system, browser type, analytics data regarding how you use our Services (pages visited, time spent, features used, browsing paths, etc.).
• Cookies and Similar Tracking Technologies: For functionality, security, analytics, and performance monitoring.

c) Information from Third-Party Sources

We may receive additional information from third-party partners, such as payment processors, analytics providers, marketing partners, or publicly available sources. This may include business contact data, geolocation information, or other demographic or firmographic data.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

• provide, operate, maintain, and improve our Services;
• manage your account, process transactions, handle billing, and provide support;
• analyze usage trends, monitor and improve the performance and functionality of our Services, and develop new features;
• prevent fraud, abuse, and other misuse of our Services;
• comply with legal obligations, enforce our Terms of Service, and protect our rights or the rights, safety or security of our users or others;
• send you communications, such as service-related notices, updates, marketing emails or newsletters — where you have opted in or as permitted by applicable law;
• in connection with a merger, acquisition, or sale of assets, if applicable (see “Business Transfers” below).

5. Disclosure of Your Information — When and With Whom

We may share your information in limited circumstances:

• Service Providers and Sub-processors: We may engage third-party vendors to help us operate our business (e.g., hosting, payment processing, data storage, analytics, customer support). These providers may process personal data on our behalf under our instructions.
• Affiliates: If Searchify.IO is part of a corporate group, we may share data with our affiliates, for purposes such as support, billing, or administrative functions.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution or sale of all or a portion of our assets, your personal data may be transferred to a successor or affiliate.
• Legal Requirements: We may disclose personal information if required to do so by law, government authorities, or legal process (e.g., court order, subpoena), or to protect our rights, property, safety, or that of others.
• With Your Consent: We may share personal information in other cases if we have obtained your explicit consent.

We will not sell or rent your personal data to third parties for their marketing purposes without your consent.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy — such as to provide the Services, comply with our legal obligations, resolve disputes, enforce our agreements, or as needed for security or fraud prevention.

If you request deletion of your account or personal data (see your rights below), we will delete or anonymize your personal data, unless we must retain certain information for legitimate business or legal reasons (for example, tax or accounting records).

7. Data Security

We implement reasonable physical, technical, and administrative measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures may include secure data centers, encryption, access controls, and other security best practices.

However — note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your account credentials and any device or login information.

If you believe your personal information has been compromised, please contact us immediately (see Contact section below).

8. International Data Transfers

Because Searchify.IO is based in Calgary, Alberta, Canada, but serves users globally, your personal information may be transferred to — and stored or processed in — Canada or other countries where our service providers or affiliates reside.

By using the Services or providing personal information, you consent to this transfer, storage, or processing in accordance with this Privacy Policy and applicable law.

When such transfers occur, we will take steps to ensure your personal data receives adequate protection, including contractual safeguards or other appropriate measures.

9. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights with respect to your personal data, including the right to:

• access a copy of your personal data;
• correct or update inaccurate or incomplete data;
• request deletion of your personal data;
• object to or restrict certain processing (e.g. marketing or profiling);
• withdraw your consent (when processing is based on consent);
• obtain a portable copy of your personal data (where technically feasible).

You may also opt out of marketing-related communications at any time by using the unsubscribe link in our emails or contacting us directly.

Please note: In certain cases, we may need to retain some information to comply with our legal obligations or to complete transactions you initiated.

10. Cookies and Tracking Technologies / Cookie Policy

We use cookies and similar technologies to collect usage information, improve user experience, provide functionality, and support analytics and performance tracking.

If required by applicable law, we will obtain your consent before placing non-essential cookies on your device, and provide you an option to opt out.

For more information about cookies and how to manage or disable them, please see our [Cookie Policy / Cookie Settings] (link to separate cookie policy, if you have one).

11. Children

Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from individuals under 16. If you believe that we have collected personal data of a child under 16, please contact us; we will delete that data if required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. If changes are material (e.g. change in data practices, new data collection, new third-party sharing, etc.), we will provide prominent notice, such as via email or website banner, prior to the change taking effect.

We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights (access, correction, deletion, etc.), please contact us at:

Searchify.IO
Attn: Privacy / Data Protection Officer
Email: gdpr@searchify.io

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